Covid brought about some challenging highs and lows for the team. At the start of the pandemic, daily sales doubled. However, just as goods were starting to sell out, production and ports in China were closed. As a result, stocks could not be replenished and the company suffered from all the resulting delays and increased shipping costs. Business operations have now returned to normal and the company is looking forward to continuing to build its relationship with business customers on Amazon.
As Safern explains, Amazon Business, which is aimed at business customers, has helped the company to implement its business strategy.