Multi-Channel Fulfilment (MCF)

Fast, trusted fulfilment for all your sales channels

Use your Amazon inventory to ship orders from any sales channel outside of Amazon — including your own website, social media stores and other e-commerce marketplaces.
Already selling on Amazon?
New to Amazon?
€39 (excl. VAT) per month + referral fees

Our network is your network

Leverage Amazon's operational expertise to pick, pack and ship customer orders from any sales channel, supported by our powerful physical and digital network.
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Fast delivery
Impress buyers with the efficiency and accuracy behind Amazon Prime. You can offer Expedited delivery (1–2 business days) or Standard delivery (2–3 business days) as delivery options.
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Streamlined processes
Let Amazon take the pressure off so you can focus on your core business, by managing your stock placement, fulfilment partners and shipping throughout the EU.
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Your branding
Orders are shipped in neutral packaging without an Amazon brand logo.

How Amazon Multi-Channel Fulfilment works

Send your products to Amazon and we'll store them close to your customers so they're ready to ship quickly as soon as orders are received. Connect your sales channels — including your website, social media stores and other e-commerce marketplaces. Amazon picks and packs your orders and ships them directly to your customers from any sales channel.

Multi-channel Fulfilment (MCF) is available with or without Fulfilment by Amazon (FBA). When you use FBA to sell on Amazon, your existing inventory serves both Amazon customers and customers from your other sales channels.

    Getting started

    If you have inventory in an Amazon fulfilment centre, you can start using MCF today. No additional registration is required. MCF offers three simple solutions:

      Automate your order processing

      Optimise your order fulfilment process, from the online checkout right through to your customers' doorsteps, using an app or integration. Connect your sales channels directly to MCF to automate shipping when your customers place orders via your sales channels outside Amazon.

      Ideal for:
      1. Sales partners with a high order volume, for whom creating orders manually would be too cumbersome
      2. Selling partners who sell on a wide range of marketplaces
      This can be accomplished in several ways:
      1. Apps/plugins for your e-commerce site
        • MCF plugins are available from many of the most popular e-commerce website providers. No custom integration work is required. Follow the steps below for each platform to start automatically forwarding your customer orders to MCF for shipping.
        • Available plugins:
      2. Multi-channel integration software
        • Multi-channel listing software can seamlessly connect your sales channels with MCF, allowing you to manage product listings and shipping in one place. It's a good option if you're selling on multiple channels, including your own website, social media stores and other e-commerce platforms. For more information on integration providers, visit the Marketplace Appstore to learn more.
        • Example platforms:
        Note: Sales partners should carry out research and find the best available provider for their individual business needs.

      Direct integration

      You can set up an integration with MCF right away. Reference our developer friendly APIs to create your own custom integration. Documentation

      Manual order creation
      Create one-off shipping orders via Seller Central.
      Ideal for:
      1. Selling partners who want to explore the benefits of MCF
      2. Selling partners with lower order volumes
      The MCF order creation page can be accessed in two different ways:
      1. Directly via this link. Save the URL to your bookmarks for quick access later
      2. Within Seller Central:
        • In the top navigation bar in Seller Central, select the "Inventory" drop-down menu
        • Select the products you want to create a fulfilment order for
        • From the top action menu, choose "Create fulfilment order"
        Both options above will take you to the MCF order creation page. All you need to do there is enter your customer's delivery address, the items to be shopped and a delivery speed to place an order quickly.

      Bulk order preparation

      This feature allows you to create multiple fulfilment orders at once by populating a standard order entry Excel spreadsheet and then uploading it to the "Create bulk orders" page.

      Ideal for:
      1. Selling partners with high order volumes who do not want to integrate with an API
      2. Selling partners with customers with reoccurring orders and/or subscriptions
      The MCF order creation page can be accessed in two different ways:
      1. Directly via this link. Save the URL to your bookmarks for quick access later
      2. On the "Create MCF Order" page, you can access the bulk order upload feature by clicking the "Upload inventory file" button in the top-right corner of the page.
      Note: The system flags errors for orders that have been submitted in the file. Orders without any issues are processed. Orders that contain errors must be resubmitted once the errors have been corrected.
Multi-Channel Fulfilment has simplified our operations and allowed us to grow across multiple direct sales channels without adding supply chain complexity. Amazon’s fast and reliable delivery allows all of our customers to have a best-in-class experience regardless of the site they find us on.
Tyler Coopmanetailz

Multi-Channel Fulfilment pricing

Pricing is simplified with Multi-Channel Fulfilment: There is a standard fee depending on the size of your product and its destination. The examples below give you a broad overview:
More details about FBA and a full overview of our fees can be found in the languages available below.
Eligible sellers can save 20% on shipping fees. Learn more here.
"Please note that, due to Brexit, as of 1 January 2021 Amazon is unable to fulfil cross-border FBA orders between the UK and EU. To sell with FBA in both the UK and EU, you will need to send inventory to fulfilment centres in the UK and the EU. Click here to learn more (login required)."

Grow your business with Fulfilment by Amazon

Fulfilment by Amazon allows you to reach millions of potential customers, regardless of whether you sell one item or multiple items. Your account configuration is set to sell across Europe.
Already selling on Amazon?
New to Amazon?
€39 (excl. VAT) per month + referral fees
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